As a professional, achieving results is very important. It's often necessary to call on employees to help you out, but at the same time those employees can also create certain challenges for you. How do you make a close team out of a group of people? How do you motivate and guide them to perform even better?

'People management training' familiarises you with the complexity of working relationships. You will learn about the ingredients that create successful leadership, an optimal working climate and ‘winning teams’. Models based on practical cases and numerous practical tips mean that you will be able to see immediate results in your own approach.

Goals

Theory? Yes. But mostly practical tools and tips.

How can I tackle the situation better? Why do I react like that? All new managers who strive to do things well often question themselves. This training programme teaches you all the tools that will enable you to analyse your style of leadership, communication or conflict resolution and help you to distinguish the positive aspects of leadership from the pitfalls. Tips for self improvement are included along the way and you are continuously given the chance to put the theory into practice with the aid of familiar examples and shared experience.

Trainer who analyses, evaluates and inspires

Dan Steer is training consultant at Kluwer Training. Following completion of his philosophy degree in England, Dan worked as a project manager in a European marketing agency delivering branding solutions for multinationals such as Vodafone, Philips, Unilever and Sony. Since relocating to Belgium, he has spent the last 6 years as Training and Development Manager for 2 large international IT service companies, implementing people development strategy. Today, Dan’s activities include training consultancy, personal coaching and delivery of training on a variety of subjects including communication and management skills and personal effectiveness.

Advantages

  1. A basic training programme geared towards new managers. You learn the theoretical framework of providing good leadership, whilst largely working on practical case studies.

  2. Over a period of 4 days, you get the opportunity to take a good look at yourself, your relationship with your individual employees and your relationship with your team. Following the training programme, you will have a more conscious approach to providing leadership and you will also react with more self-confidence in difficult situations.

  3. ‘People management training’ provides an ideal arena within which you can address your problems together with the other participants and the trainer. You can also exchange experiences, discuss, learn and pick up new ideas that you can put into practice for yourself.

Results

Yourself

  • Getting to know your own leadership style.
  • Consolidating your strong points and improving your weaker areas.
  • Understanding leadership models and implementing them in order to improve how you work with people.

You and your individual employees

  • Better assessing the performance of your employees.
  • Steering people through discussing less successful achievements.
  • Resolving conflicts and settling differences constructively.
  • Helping your employees to flourish.
  • Guiding and taking care of less effective employees.

You and your team

  • Forging a selection of individual employees into a team.
  • Making your team more creative and more effective.
  • Delegating effectively to your team.

Target audience

  • new managers who are preparing for a position of leadership
  • managers who require a framework that will enable them to be more conscious about providing leadership
  • managers from the business world, the non-profit sector or public services who work in both small and large organisations
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This training fits well for 'technical' persons, e.g. persons who are skilled in managing practical things but who face difficulties managing people. The manner of training enables you to easily put into practice the things you have learned. The training is dynamic and personally tailored.

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The participant, wants to make, an anonymous statement
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I enjoyed this training a lot. It gave me a solid theoretical framework in the field of leadership and communication. I also have more orientation where to look for more information on the content. It inspired me to apply the knowledge I got during our sessions in my professional and personal life, with positive outcomes. The group was very motivated and added a lot of positive energy to the whole training. The exercises helped me understand people's (and my own!) behaviour better! Highly recommended.

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Michal Wendolowski, Statistics Manager, Fertilizers Europe
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It enables me to give structure to things you think you know. The training was practical oriented with concrete situational exercises.

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Sandy Van Der Vreken, Collaborateur marketing, Tooltechnic Systems

Programme

Motivation is the key

Employees become demotivated:

  • if they don’t know what you expect of them.
  • if they know what they have to do, but they (still) can't do it.
  • if they know what they have to do and they are also capable of doing it, but they don’t get the chance to do it.

This is why motivation is a key throughout the four-day training programme.

Day 1

What can and must the employee do?

  • Knowing the fundamental rights of each employee well
  • Creating clarity through good job descriptions and competence profiles
  • Applying the 20/80 rule

Day 2

What exactly is leadership?

  • The difference between leadership and management
  • Situational leadership and personal leadership style

With a focus on:

  • Coaching, delegating and persuading
  • Communicating and interactive listening

Day 3

Evaluating and steering people

  • Carrying out performance interviews
  • Using evaluation criteria
  • Avoiding fundamental evaluation mistakes
  • Applying the golden assertiveness formula
  • Mastering assertiveness techniques and applying them

Day 4

Changes, conflicts and working in a team

  • Initiating processes of change
  • Coping with resistance and change
  • Making a team out of a group and getting the best out of it
  • Undertaking a fast and efficient team audit
  • Communicating better as a leader
  • Resolving conflicts on the work floor
  • Dissolving myths about conflicts

Trainer(s)

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Dan Steer

Dan Steer is Training Consultant at Kluwer Training. Following completion of his philosophy degree in England, Dan worked as a Project Manager in a European marketing agency delivering branding solutions for multinationals such as Vodafone, Philips, Unilever and Sony. Since relocating to Belgium, he has spent the last 6 years as Training and Development Manager for 2 large international IT service companies, implementing people development strategy. Today, Dan’s activities include training consultancy, personal coaching and delivery of training on a variety of subjects including communication and management skills and personal effectiveness.

Practical information

Price: 2 260 EUR (excl VAT)

Kluwer trainings qualify for several grants. A practical instrument enabling you to pay only part of the registration fee

  • Training subsidised by kmo-portefeuille. Read more information.
Documentation:
  • Self Leadership And The One Minute Manager: discover The Magic of No Excuses!
  • Leadership And The One Minute Manager: increase effectiveness by being a good leader
Evaluation trainer(s):

9/10
In-company: If you have a number of people in your company who need this type of training, Kluwer will be happy to develop an in-house training course for you, customised to suit your particular situation. Our experienced trainers will tailor the course to fulfill the needs and abilities of your staff. Request your in company training.

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